Flughafen Düsseldorf Ground Handling

Passenger handling

We look after your customers. Together with our long-time partner, AHS Aviation Handling Services, we ensure a smooth flow of passengers from landing to take-off. Your customers’ requests and expectations are always our main priority, along with the joint objective of ensuring a safe, relaxing journey.

  • Passenger check-in
  • Boarding assistance
  • Late-night check-in
  • Lounge and VIP services
  • Arrival and departure services
  • Baggage tracing
  • World Tracer access
  • Special assistance for PRM (i.e. passengers with reduced mobility) and unaccompanied minors
  • Cashier services
  • Ticketing and sales
  • Departure control system